There are increasing concerns about the safety of chemical hair relaxers with potential adverse effects including hair and scalp reactions, kidney injury, respiratory disease, various cancers, and impacts on puberty and fertility. Even the occasional use of these products can introduce dangerous chemicals into the bloodstream, raising the risk of major health consequences over time. Endocrine-disrupting chemicals (EDCs) such formaldehyde, parabens, phthalates, and heavy metals are found in a lot of relaxers and straightening treatments. These poisons can disrupt hormone function, DNA integrity, and cell health after entering the body through the scalp, one of the most permeable parts of the body.

Women who routinely use chemical hair straighteners are considerably more likely to get uterine cancer than those who do not. Studies also point to a probable link between these products to breast and ovarian cancer. Companies that have promoted these products as safe despite being aware of their risks are now being held accountable by women who have developed cancers, fibroids, reproductive problems and more.

Note: Even formaldehyde-free products may contain active ingredients that release formaldehyde during the heating process and typically contain other harmful ingredients that replace it. Heat from a shower can also activate these chemicals releasing it into the air we breathe when we wash our hair.

Bleaching hair involves a process that raises your hair's outer cuticle to enable the bleach to penetrate and remove or lighten your natural hair color. The cuticle under a microscope has an appearance like that of overlapping fish scales. Beneath the cuticle is the cortex where our natural color is and where hair moisture and strength resides. It is responsible for the hair's elasticity and texture maintaining its health and vibrancy over our lifetime.

Repeated bleaching over time causes the cuticle (scales) to become permanently open instead of shutting close. This results in difficulty for the hair to hold onto moisture within the cortex. Dryness, brittleness, loss of elasticity, split ends, and breaking may result from this. Hair loses it's ability to withstand environmental factors like the sun, oceans and chemicals in swimming pools. It becomes extremely difficult to style and maintain. Brushes and hot styling tools (curling irons/flat irons) continue to erode the hair further causing irreversible damage.

Note: When adding hair-dyes to this type of over-processed hair, colors become unpredictable and fade faster. For a lot of people bleach can also be an irritant to the scalp and can result in prolonged redness, itching, flakiness or worse.

JoPaulo will not perform highlights on hair that is overly dry, damaged or frequently styled with hot tools. If you are not using the right products which help replace the moisture and protein loss from bleaching this will cause further drying and break off to the hair. Negative chemical reactions can also occur if you use well water, spend a lot of time in the sun and water (pool or ocean) or use of products like Sun-In and many others to name a few.

Important Note: The riskiest type of highlighting is when the stylist employs a natural, fine, and thin technique, using very fine strands to make the highlights appear subtle and natural. This may initially provide a natural appearance, but the difficulty with this strategy is that it becomes nearly impossible to touch up the roots and match the distribution of the highlights in future appointments. Because the highlights are so thin and spread out, most stylists end up overlapping new highlights on top of already highlighted portions from previous salon visits. This causes considerable damage over time. On the other hand if the stylist steers clear of overlapping, the new highlights may not blend in with the existing ones, which could lead to uneven colors with each appointment. For this reason, it's crucial to give these factors significant thought, particularly if you intend to keep your hair blonde or highlighted for a long time.

JoPaulo may recommend other highlighting techniques or an alternative to minimize damage and maintain the long-term vibrancy and health of your blond hair.

Applying too much heat can damage your hairs outer protective covering known as the cuticle, exposing the cortex where our natural color is and where hair moisture and strength resides. The damage can start as split ends but can go all the way up the hair, resulting in hair breakage and irreversible and permanent damage over time. Hot styling tools are often combined with heat protectant products containing silicones. This not only destroys hair but also releases dangerous compounds into the environment, such as Cyclic Volatile Methyl Siloxanes (cVMS), a group of silicone compounds also commonly found in other hair products. Excessive exposure to cVMS commonly contained in these products may harm the liver, lungs, respiratory tract, and nervous system according to researchers from the American Chemical Society (ACS) on studies using laboratory animals. Hot tools also emit Volatile Organic Compounds (VOCs), which degrade indoor air quality.

Note: The widespread belief that heat-protectant products and certain oils protect hair from heat is mainly false, particularly when it comes to high-heat styling tools. This is no different to rapidly cooking foods in high temperature. The exact same idea applies to your hair; however, this process causes severe damage and irreversible hair loss over time.

Please note, if you use any hair products at home containing silicones, results on your color service may be unpredictable and not as long lasting.  This can be discussed during your consultation.  Most color saving shampoos and conditioners containing silicones do not work.

Silicones are derived from petrochemicals. Numerous industries use silicones, including aerospace, automotive, construction, textiles, food, healthcare and cosmetics. Silicones can be found in the ingredient list of most products containing the letters “cone” at the end of the word, for example – Dimethicone. Although there are other silicones that do not contain “cone” at the end, the former are considered the most common.

Silicones contain Cyclic Volatile Methyl Siloxanes (cVMS). Some of the information on this topic is briefly covered above (Curling Irons & Flat Irons) regarding cVMS, a group of silicone compounds commonly found in heat protectants, hair and skin care products along with its affect on health, hair and the environment.

Please read the following articles by JoPaulo regarding silicones for further information as to why this is not used at JoPaulo salon and what oils you can use to replace them.  Silicones - What You Should Know & How To Remove Silicone Buildup & Replace With Natural Oils 

Note: Without genuinely benefiting your hair, waxes and silicons coat your scalp and hair, clogging hair follicles and skin. This doesn't encourage healthy hair growth or a healthy environment for hair care, causing build up making the hair limp or difficult to style over time. You may assume you have difficult or stubborn hair but most likely it is the result of the products you use. This leads to endless product purchases (clutter products) in search of a solution to this problem.

If you have any further questions JoPaulo provides a free 20 minute consultation to new guests, and any charges incurred ($1 per minute) beyond that time can be applied to your hair service when you arrange an appointment with him. Keep in mind arriving late for your consultation time is included in the 20 minute free time slot. If arriving later than 10 minutes the consultation may be cancelled and can be rescheduled if need be.

Price Quotes, Consultations & Service Duration

Consultations eliminate unnecessary services you may not need.  It also gives JoPaulo enough time for YOU without double booking or rushing on the day of your service.  This is an excellent time to have a skin allergy test if you have any sensitivities or trying a new color brand.  JoPaulo will discuss any questions you have regarding hair health or issues, color, styles, cutting techniques and ingredients.

New guest requesting a color service are required to set up an appointment for a * free 20 minute consultation prior to booking service.  In has been our experience that giving a quote over the phone tends to be way higher in price range than the actual day of your service appointment.  

(*) Note:  Any charges incurred ($1 per minute) beyond the 20 minute slot time can be applied to your hair service when you arrange an appointment with him. Keep in mind arriving late for your consultation time is included in the 20 minute free time slot. If arriving later than 10 minutes the consultation may be cancelled and can be rescheduled if need be

An approximate price range for an all over single process color (not including a cut or blow-dry) is between $120 - $170 (dependent on hair length).

Click here for more info about our unique color line.

By Appointment Only

All booking requests can be done by phone, text or emails.  JoPaulo does not do walk-ins for hair services and appointment requests.  We generally return our calls, emails and texts within a couple of hours or less during our operating days which are Wednesday to Saturday.

  MONDAY and TUESDAY requests may take a little longer as we operate away from the salon on those days.  It is advised to reserve your appointment(s) with JoPaulo at least 2 weeks in advance to avoid disappointment.  Optionally we can also put your name on our waiting list in case a cancellation occurs.

Arrival Time & Payment

If you are late by 10 minutes or more your services may be altered to fit the remaining time and you may still be responsible for the full amount of the services booked.  On some occasions we may have to cancel or reschedule your appointment. 

Our preferred payment method is credit/debit card (fee), checks or cash.  Please bring exact change if you plan to pay with cash. 

We look forward to meeting you!

Late Arrivals

While we ask that our clients try to arrive on time for their appointment, we understand that sometimes there is nothing you can do about being a few minutes late or more.  If you are late by 10 minutes or more your services may be altered to fit the remaining time and you may still be responsible for the full amount of the services booked.  On some occasions we may have to cancel or reschedule your next visit.

JoPaulo and Heather like to give generous one-on-one time with their services.  If you think you may be late for your appointment, please call and let us know 30 to 60 minutes beforehand.  JoPaulo very rarely runs late and if this happens we will notify you 30 to 60 minutes prior to your scheduled appointment.

No Shows & Cancellations

We understand that sometimes you may need to change your booking – we kindly request 48 hours notice.  No-shows and last minute cancellations enormously disadvantage both our business and other clients. Clients who no-show on numerous occasion will be required to pay in full before any appointments are booked.  We sincerely appreciate your understanding and we will continue to try to keep things fair for all of our clients. 

Cell Phones

Although we do not mind you using your cell phone, please do so responsibly and with respect to other clients and their stylists.  Keep in mind that talking or texting on the phone makes it difficult for a stylist to do their job effectively and may result in an uneven cut or color.  This can impact your service and corrections needed may not be possible if your service time is over. 

Product Recommendations

If you have spent money and time to get that beautiful hair color, using the right shampoo and conditioner will extend the life of that hair color and help you achieve similar styling results.  It truly does make a difference and may reduce frequent visits to the salon.  If it’s not in your budget to take home all of what JoPaulo recommends, ask which ones are the most important, then add to your collection with each visit. Note: Ask us about our product guarantee and how you can save using our product refill option.

7 Day Service Guarantee 

We understand sometimes we see things differently, therefore we have a 7 days guarantee policy (pending management approval).  If you are unsure about your color or hair cut, please contact us as soon as possible within this time period so JoPaulo can take care of your concerns at no cost to you.  We have a no refund policy on services completed and after the 7 day guarantee time period  a change of mind may be charged up to full price.

Hair Color Tip:  During your service, JoPaulo will likely recommend hair care products that will protect your color and maintain the health of your hair. If you have spent money and time to get that beautiful hair color, using the right shampoo and conditioner will extend the life of that hair.

No Tips Required

For JoPaulo clients only - Although appreciated JoPaulo does not expect tips.  If you feel the need to JoPaulo would rather you purchase the recommended retail product/s to insure you look and feel your very best in between visits.  And the greatest compliment you can give JoPaulo is a referral of a friend or family member.

Rewards Program

If you love your hair, let your friends and family know to mention your name when they book an appointment, and you’ll receive $20 off your next visit.